What is great communication and how do you achieve it? Communication is the ability to communicate your ideas, feelings, and intentions without being misunderstood. Your communication skills affect how the world sees you and whether your needs are met—or not. These all-important skills determine your success in business and personal relationships. Great communicators are clear and persuasive. They are assertive but not aggressive. They speak easily and confidently. Their self-esteem is strong. When conflicts arise, they handle them quickly and decisively.
Today’s audiences are smart and savvy—think TED Talks— with boring presentations. It's not enough to be an expert in your field, the president of your company, or speaking on an interesting topic. For a memorable talk, you must combine subject matter knowledge and passion for your subject—even if you’ve spoken about it many times. Your delivery must be well organized and your visuals well chosen. And everything must work together, from voice and body language to eye contact and emotional connection with your content.
Your voice impacts how people perceive you and ultimately, your business and personal success. To be heard and understood—whether face-to-face, on the phone, or during presentations—your voice must be clear and pleasant. It must reflect your meaning and intent.
Confidence is the relationship you have with yourself—whether critical and inhibiting or compassionate and accepting.